Issue Tracking

Bugzilla – server software designed to help you manage software development

Bugzilla is a “Defect Tracking System” or “Bug-Tracking System”.

Defect Tracking Systems allow individual or groups of developers to keep track of outstanding bugs in their product effectively. Most commercial defect-tracking software vendors charge enormous licensing fees.

It supports the following features: report bugs, assign bugs to the appropriate developers, prioritize bugs, set bug dependencies, and arrange bugs by product and component.

Bugzilla is an enterprise-class piece of software that tracks millions of bugs and issues for hundreds of organizations around the world.

Key Features

  • Optimized database structure for increased performance and scalability.
  • Security to protect confidentiality.
  • Advanced query tool that can remember your searches:
    • Basic Google-like bug search that is simple for new users and searches the full text of a bug.
    • Very advanced search system where you can create any search you want.
  • Integrated email capabilities.
  • Editable user profiles and comprehensive email preferences.
  • Comprehensive permissions system.
  • Proven under fire as Mozilla’s bug tracking system.

Website: www.bugzilla.org
Support: Documentation
Developer: Mozilla Foundation
License: Mozilla Public License 2.0

Bugzilla

Bugzilla is written in Perl. Learn Perl with our recommended free books and free tutorials.


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ZammadWeb based open source helpdesk/customer support system
Request TrackerMature enterprise-grade issue tracking system
MantisBTIssue tracker implemented in PHP and using MySQL as a database
osTicketCustomer support ticket system
FossilDistributed version control system, bug tracking system and wiki server
BugzillaBug Tracking System available through a web interface
RoundupSimple-to-use and install issue-tracking system
TracIssue tracker implemented in PHP and using MySQL as a database
RedmineFlexible project management web application
FlyspraySimple, web-based bug tracking system written in PHP
ZnunyFork of OTRS
EventumUser friendly and flexible issue tracking system
FlowInquiryManage tickets, workflows and SLA tracking
PachnoFriendly issue tracking
OpenSupportsSimple ticketing system
PhorgeCcmmunity-maintained fork of Phabricator

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