Eventum is an open source user friendly and flexible issue tracking system, that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.
Eventum is used by the MySQL AB Technical Support team.
The software is released under an open source license.
- Users – Assigned Projects and Roles to set the desired level of access:
- Standard user.
- Email integration – allows emails to be sent from and received by Eventum:
- Queuing and granular preferences per user for email routing, updates, and tracking.
- Email routing interface.
- Reporting system.
- RSS feeds.
- Fulltext search allows users to search issues by using MySQL FULLTEXT support.
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