Last Updated on March 23, 2026
Znuny is a continuation of the (OTRS) Community Edition. Znuny is used in a variety of ways. Some of the most popular are: Customer Service, Human Relations, IT Service Management, Facility Management, Association Management
The main aim of this project is to provide a maintained and stable version of the well known ticket system and improve it with new features.
This is free and open source software.
Website: www.znuny.org
Support: GitHub code repository
Developer: Znuny GmbH
License: GNU General Public License v3.0
Znuny is written in Perl. Learn Perl with our recommended free books and free tutorials.
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|---|---|
| Zammad | Web based open source helpdesk/customer support system |
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| osTicket | Customer support ticket system |
| Fossil | Distributed version control system, bug tracking system and wiki server |
| Bugzilla | Bug Tracking System available through a web interface |
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| Redmine | Flexible project management web application |
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| Znuny | Fork of OTRS |
| Eventum | User friendly and flexible issue tracking system |
| FlowInquiry | Manage tickets, workflows and SLA tracking |
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| OpenSupports | Simple ticketing system |
| Phorge | Ccmmunity-maintained fork of Phabricator |
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