FlowInquiry is a flexible project and request management platform, FlowInquiry helps teams track and resolve tickets efficiently. Customizable workflows, enforceable SLAs, and Kanban boards ensure structured yet adaptable task execution.
It aims to ensure transparency, prioritization, and efficient tracking.
FlowInquiry can be used as an on-call system where teams monitor and resolve tickets, or as a tool to manage internal and external requests across teams with a company, complete with custom SLAs for each workflow. It can also be used as a CRM.
This is free and open source software.
Key Features
- Centralized Request Management – streamline internal and external team requests with a unified platform. FlowInquiry provides a single source of truth for tracking, prioritizing, and resolving tasks, ensuring no request is overlooked or delayed.
- Customizable Workflows with SLAs – design workflows tailored to your team’s needs, complete with custom Service Level Agreements (SLAs). Ensure timely resolution of requests and hold teams accountable for meeting deadlines.
- Collaboration Transparency – improve visibility with clear status updates and activity logs for all requests. Keep every team member and stakeholder informed, reducing delays and miscommunication.
- Multi-Team and Cross-Team Collaboration – facilitate seamless collaboration between teams within your organization. Assign, delegate, and monitor requests across departments, breaking down silos and boosting productivity.
- Real-Time Monitoring and Notifications – stay on top of tasks with real-time monitoring and customizable notifications.
- Advanced Reporting and Insights – gain actionable insights into your workflows with detailed reporting and analytics. Understand performance bottlenecks, identify areas for improvement, and make data-driven decisions.
Website: github.com/flowinquiry/flowinquiry-frontend
Support:
Developer: FlowInquiry
License: GNU Affero General Public License v3.0
The frontend is written in TypeScript. Learn TypeScript with our recommended free books and free tutorials. The backend is written in Java. Learn Java with our recommended free books and free tutorials.
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