Iris – flexible service for paging and messaging

Iris is the automated incident paging system at LinkedIn.

It allows for highly intricate escalation plans as well as supporting the transport of messages across a wide variety of media (email, slack, sms, phone call, etc)

Iris is free and open source software.

Features include:

  • Clean user interface.
  • Customizable message format and escalation steps – messages are formatted with html and jinja templating to make them truly custom.
  • Flexible, user-configurable message batching and reprioritization rules.
  • Pluggable command interface for easy service integration – REST APIs which third party services can easily target to create new escalations.
  • Third party service provider integration:
    • Integration with Gmail. Claim incidents via buttons in your inbox and by replying to emails.
    • Supports escalating via SMS and Phone using twilio.
    • Integration with Slack for notifications via IM.
  • High availability, distributed by nature – uses a split-stack architecture which supports and encourages load balancing.

Support: Documentation
Developer: LinkedIn Corporation
License: BSD 2-Clause “Simplified” License

Click image for full size

Iris is written in Python and JavaScript. Learn Python with our recommended free books and free tutorials. Learn JavaScript with our recommended free books and free tutorials.

Return to Incident Response Home Page

Popular series
Guide to LinuxNew to Linux? Read our Linux for Starters series. We start right at the basics and teach you everything you need to know to get started with Linux.
Free and Open Source SoftwareThe largest compilation of the best free and open source software in the universe. Each article is supplied with a legendary ratings chart helping you to make informed decisions.
ReviewsHundreds of in-depth reviews offering our unbiased and expert opinion on software. We offer helpful and impartial information.
Alternatives to Proprietary SoftwareReplace proprietary software with open source alternatives: Google, Microsoft, Apple, Adobe, IBM, Autodesk, Oracle, Atlassian, Corel, Cisco, Intuit, and SAS.
Linux Around The WorldLinux Around The World showcases events and usergroups that are relevant to Linux enthusiasts.
AudioSurveys popular streaming services from a Linux perspective: Amazon Music Unlimited, Myuzi, Spotify, Deezer, Tidal.
Saving Money with LinuxSaving Money with Linux looks at how you can reduce your energy bills running Linux.
System ToolsEssential Linux system tools focuses on small, indispensable utilities, useful for system administrators as well as regular users.
ProductivityLinux utilities to maximise your productivity. Small, indispensable tools, useful for anyone running a Linux machine.
Home ComputersHome computers became commonplace in the 1980s. Emulate home computers including the Commodore 64, Amiga, Atari ST, ZX81, Amstrad CPC, and ZX Spectrum.
Now and ThenNow and Then examines how promising open source software fared over the years. It can be a bumpy ride.
Linux at HomeLinux at Home looks at a range of home activities where Linux can play its part, making the most of our time at home, keeping active and engaged.
Linux CandyLinux Candy reveals the lighter side of Linux. Have some fun and escape from the daily drudgery.
DockerGetting Started with Docker helps you master Docker, a set of platform as a service products that delivers software in packages called containers.
Android AppsBest Free Android Apps. We showcase free Android apps that are definitely worth downloading. There's a strict eligibility criteria for inclusion in this series.
Programming BooksThese best free books accelerate your learning of every programming language. Learn a new language today!
Programming TutorialsThese free tutorials offer the perfect tonic to our free programming books series.
Stars and StripesStars and Stripes is an occasional series looking at the impact of Linux in the USA.

Share your Thoughts

This site uses Akismet to reduce spam. Learn how your comment data is processed.