Iris – flexible service for paging and messaging

Iris is the automated incident paging system at LinkedIn.

It allows for highly intricate escalation plans as well as supporting the transport of messages across a wide variety of media (email, slack, sms, phone call, etc)

Iris is free and open source software.

Features include:

  • Clean user interface.
  • Customizable message format and escalation steps – messages are formatted with html and jinja templating to make them truly custom.
  • Flexible, user-configurable message batching and reprioritization rules.
  • Pluggable command interface for easy service integration – REST APIs which third party services can easily target to create new escalations.
  • Third party service provider integration:
    • Integration with Gmail. Claim incidents via buttons in your inbox and by replying to emails.
    • Supports escalating via SMS and Phone using twilio.
    • Integration with Slack for notifications via IM.
  • High availability, distributed by nature – uses a split-stack architecture which supports and encourages load balancing.

Website: iris.claims
Support: Documentation
Developer: LinkedIn Corporation
License: BSD 2-Clause “Simplified” License

Iris
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Iris is written in Python and JavaScript. Learn Python with our recommended free books and free tutorials. Learn JavaScript with our recommended free books and free tutorials.

Return to Incident Response Home Page


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