CiviCRM is an open source and freely downloadable customer relationship management (CRM) solution. However, CiviCRM LLC, its developer, sees CiviCRM as a constituent relationship management solution, replacing the word customer to more accurately describe the relationships of non-profit organizations and advocacy.
This software records and manages information about the human capital of an organisation. It is essentially a powerful contact database with fundraising and a eCRM system.
This software is web-based and targeted to meet the needs of advocacy, non-profit and non-governmental groups. CiviCRM is released as a module that runs within Backdrop CMS, Drupal, Joomla! or WordPress.
CiviCRM is used by many large non-government groups for their fundraising.
Key Features
- Store information about individuals, organizations and households and your interactions with them.
- Integrates with Backdrop CMS, Drupal, Joomla! or WordPress.
- Provides tools for:
- Donor management – creates customized web pages for online donations.
- Memberships.
- Online event registration and participant tracking.
- Email and postal communications.
- Tracking services.
- Reporting.
- Internationalization support.
Website: civicrm.org
Support: Blog
Developer: CiviCRM LLC
License: GNU AGPL 3
CiviCRM is written in PHP. Learn PHP with our recommended free books and free tutorials.
Related Software
| Customer Relationship Management (CRM) Software | |
|---|---|
| Twenty | Billed as a modern CRM |
| Odoo | A complete ERP and CRM modular system |
| Vtiger | Mainly for small and medium businesses |
| SuiteCRM | Enterprise-ready fork of SugarCRM |
| Apache OFBiz | Suite of enterprise applications built on a common architecture |
| ERP5 | Mission critical software |
| Dolibarr | Compact ERP & CRM |
| Tryton | Three-tier high-level general purpose application platform |
| Krayin CRM | Self-hosted platform for organizing leads, activities, and workflows |
| CiviCRM | Constituent relationship management solution |
| iDempiere | Business solution offering ERP, CRM & SCM functionality |
| EspoCRM | People, companies or opportunities – all in an easy and intuitive interface |
| Fat Free CRM | Ruby on Rails customer relationship management platform |
| Frappe CRM | Flexible platform for managing contacts, deals, and sales pipelines |
| Compiere | ERP & CRM solution for small and medium-sized enterprises |
| BottleCRM | Self-hosted platform for managing contacts, deals, and team activity |
| Axelor Open Suite | Universal and modern platform dedicated to business applications |
| OroCRM | Feature-rich sales platform for teams handling leads and customers |
| Corteza | Low-code platform for building business apps and automating workflows |
| Atomic CRM | Streamlined system for tracking contacts, deals, and sales activity |
| Adempiere | ERP, CRM and SCM support for business process |
| Relaticle | Privacy-focused system for managing contacts, pipelines, and tasks |
Read our verdict in the software roundup.
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