Zentrack **AWOL**

Last Updated on August 3, 2018

Zentrack is designed to be a highly flexible, quality, project management and help desk solution.

It has a configurable user interface, with administration and internationalization. It works with different databases and platforms.

Features include:

• Workflow and Data Management
  • Custom fields – add your own dates, numbers, strings and lists
  • Behaviors, complex dependencies and lists
  • Enforce approval and testing
  • Track hours, estimates and deadlines
• Interfaces and Adaption
  • Secure customer portal
  • Email gateway for creating and responding to tickets
  • Reminders for overdue items
  • REST/HTTP API
• Usability:
  • Customizable
  • Control access on screen-by-screen, field-by-field basis
  • Keyboard shortcusts
  • Compact and simple design

NO LONGER DEVELOPED

Return to Customer Service Trouble Ticketing Home Page | Return to Issue Tracking Systems Home Page

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