Zentrack **AWOL**

Last Updated on August 3, 2018

Zentrack is designed to be a highly flexible, quality, project management and help desk solution.

It has a configurable user interface, with administration and internationalization. It works with different databases and platforms.

Features include:

  • Workflow and Data Management
    • Custom fields – add your own dates, numbers, strings and lists
    • Behaviors, complex dependencies and lists
    • Enforce approval and testing
    • Track hours, estimates and deadlines
  • Interfaces and Adaption
    • Secure customer portal
    • Email gateway for creating and responding to tickets
    • Reminders for overdue items
    • REST/HTTP API
  • Usability:
    • Customizable
    • Control access on screen-by-screen, field-by-field basis
    • Keyboard shortcusts
    • Compact and simple design

NO LONGER DEVELOPED

Zentrack

Return to Customer Service Trouble Ticketing Home Page | Return to Issue Tracking Systems Home Page

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