Programming Tools

12 Best Free Linux Issue Tracking Systems

Issue tracking systems cover a few different types of computer software applications which help to manage and maintain lists of issues in a number of ways. One of the most common types of an issue tracker is the bug tracking system. This system tracks issues by helping software developers keep on top of reported software bugs and acts as an aid in quality assurance. The other main types of issue tracking systems are service desk and help desk management software which help firms create, update, and resolve reported customer issues.

Issue tracking systems play an important role for any development project and collaborative venture, enabling developers and corporate project teams to concentrate on identifying issues and tasks, ensuring that they are resolved, and at the same time to stay focused on what is important.

There is a wide range of issue tracking systems that have been released under an open source license. To provide an insight into the software that is available, we have compiled a list of 9 high quality Linux issue tracking systems. We have chosen software of varying complexity, with some applications concentrating on being as simple to set up and configure as possible.

Here’s our recommendations captured in a legendary ratings chart.

Best Free and Open Source Issue Tracking Systems

Let’s explore the 12 issue tracking systems at hand. For each title we have compiled its own portal page, a full description with an in-depth analysis of its features, a screenshot of the software in action, together with links to relevant resources.

Issue Tracking Systems
ZammadWeb based open source helpdesk/customer support system
Request TrackerMature enterprise-grade issue tracking system
MantisBTIssue tracker implemented in PHP and using MySQL as a database
BugzillaBug Tracking System available through a web interface
RoundupSimple-to-use and install issue-tracking system
RedmineFlexible project management web application
FossilDistributed version control system, bug tracking system and wiki server
TracIssue tracker implemented in PHP and using MySQL as a database
OpenSupportsSimple ticketing system
FlyspraySimple, web-based bug tracking system written in PHP
EventumUser friendly and flexible issue tracking system
PachnoFriendly issue tracking

Read our complete collection of recommended free and open source software. The collection covers all categories of software.

The software collection forms part of our series of informative articles for Linux enthusiasts. There's tons of in-depth reviews, alternatives to Google, fun things to try, hardware, free programming books and tutorials, and much more.
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