For a profit-making business to be successful, the customer must rank as the most important part of the chain. After all, without customers the business would not even exist.
In simple terms, Customer Relationship Management (CRM) represents the way an organisation keeps track with its existing and potential future customers. CRM software offers the means to support these processes. This type of software stores information about customers. But its functionality far extends that of say a traditional database. It also allows companies to measure and control contacts with customers, to provide the flexibility to get the right information to the right individual at the right time.
The purpose of this article is to focus on software which helps to improve the level of service provided by a firm to its customers, as well as to maximise the organisation’s profitability.
To provide an insight into the quality of software that is available, we have compiled a list of 14 high quality free Linux CRM software. Hopefully, there will be something of interest for anyone who wishes to enhance their organisation’s efficiency.
Here’s our take on the open source CRM software. Only free and open source software is eligible for inclusion.
Click the links in the table below to learn more about each program.
|Customer Relationship Management (CRM) Software
|A complete ERP and CRM modular system
|Mainly for small and medium businesses
|Enterprise-ready fork of SugarCRM
|Suite of enterprise applications built on a common architecture
|Mission critical software
|Compact ERP & CRM
|ERP, CRM and SCM support for business process
|Three-tier high-level general purpose application platform
|Constituent relationship management solution
|Business solution offering ERP, CRM & SCM functionality
|People, companies or opportunities – all in an easy and intuitive interface
|Fat Free CRM
|Ruby on Rails customer relationship management platform
|ERP & CRM solution for small and medium-sized enterprises
|Billed as a modern CRM, it's in an early stage of development
|Axelor Open Suite
|Universal and modern platform dedicated to business applications
This article has been revamped in line with our recent announcement.
|Read our complete collection of recommended free and open source software. Our curated compilation covers all categories of software.
The software collection forms part of our series of informative articles for Linux enthusiasts. There are hundreds of in-depth reviews, open source alternatives to proprietary software from large corporations like Google, Microsoft, Apple, Adobe, IBM, Cisco, Oracle, and Autodesk.
There are also fun things to try, hardware, free programming books and tutorials, and much more.