eTicket – PHP-based electronic support ticket system

eTicket is a proficient and versatile PHP-based electronic support ticket system that can receive tickets via email (pop3/pipe) or a web form. It also offers a ticket manager with good functionality.

Features include:

  • Supports aliases/piping with Perl gateway.
  • Supports POP3 login with optional crontab.
  • Uses Perl gateway, PHP backend, and MySQL database.
  • Handles unlimited emails.
  • Admin/Supporter/User panels.
  • Email Intervals to prevent autoresponder loops.
  • Max Allowed to limit maximum tickets user can have opened.
  • Filters to remove messages in replies.
  • Accept attachments and limit size.
  • Easy to upgrade/install.
  • Easy to style using themes.
  • RSS feeds for clients.
  • Captcha on web forms to reduce spam.

Website: Website down
Support:
Developer: eticketsupport
License: GNU GPL

eTicket

eTicket is written in PHP. Learn PHP with our recommended free books and free tutorials.

Return to Customer Service Trouble Ticketing Home Page


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