Eventum is an open source user friendly and flexible issue tracking system, that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.
Eventum is used by the MySQL AB Technical Support team.
The software is released under an open source license.
Key Features
- Projects.
- Users – Assigned Projects and Roles to set the desired level of access:
- Viewer.
- Reporter.
- Customer.
- Standard user.
- Developer.
- Manager.
- Administrator.
- Email integration – allows emails to be sent from and received by Eventum:
- Queuing and granular preferences per user for email routing, updates, and tracking.
- Email routing interface.
- Reporting system.
- RSS feeds.
- Fulltext search allows users to search issues by using MySQL FULLTEXT support.
Website: launchpad.net/eventum
Support: GitHub Code Repository
Developer: MySQL AB
License: GNU General Public License v2.0
Eventum is written in PHP. Learn PHP with our recommended free books and free tutorials.
Related Software
| Issue Tracking Systems | |
|---|---|
| Zammad | Web based open source helpdesk/customer support system |
| Request Tracker | Mature enterprise-grade issue tracking system |
| MantisBT | Issue tracker implemented in PHP and using MySQL as a database |
| osTicket | Customer support ticket system |
| Fossil | Distributed version control system, bug tracking system and wiki server |
| Bugzilla | Bug Tracking System available through a web interface |
| Roundup | Simple-to-use and install issue-tracking system |
| Trac | Issue tracker implemented in PHP and using MySQL as a database |
| Redmine | Flexible project management web application |
| Flyspray | Simple, web-based bug tracking system written in PHP |
| Znuny | Fork of OTRS |
| Eventum | User friendly and flexible issue tracking system |
| FlowInquiry | Manage tickets, workflows and SLA tracking |
| Pachno | Friendly issue tracking |
| OpenSupports | Simple ticketing system |
| Phorge | Ccmmunity-maintained fork of Phabricator |
Read our verdict in the software roundup.
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